Our Guarantees to You

AbD Serotec prides itself on the quality of its products and services, and is committed to providing customers with outstanding value for money.

In addition to our ISO 9001 and ISO 13485 certifications, AbD Serotec demonstrates its commitment to quality by offering:

• Up to 18 months shelf life on catalog products
• Unrivaled Technical Support staffed by experienced scientists
• The following guarantees to ensure your satisfaction

Quality and Performance Guarantee

As a primary antibody manufacturer we stand behind the quality of every vial of antibody that leaves our premises. We perform both in house testing, as well as a thorough review of published literature, to determine which applications are suitable for use with our antibodies.

• If any AbD Serotec catalog antibody does not perform to specification as described on its datasheet, then we are here to help. We offer troubleshooting assistance, and if we cannot resolve the issue, then we will replace the antibody or offer a credit — guaranteed!

No Antibody — No Charge Guarantee

We are very proud of the high quality of our HuCAL custom monoclonal antibodies. With over 45 billion unique Fab antibody sequences in our HuCAL PLATINUM library, we are confident that we can generate an antibody against any antigen.

• If we do not find at least one ELISA-positive antibody recognizing your antigen, then there is no charge for HuCAL Library screening – guaranteed!

Satisfaction Guarantee

Your satisfaction with our products and services is the key to our success.

• If you are not satisfied with any of our products and services, let us know why and we will do our best to put it right – guaranteed!