technical support Bio-Rad

Technical Support

At Bio-Rad, we pride ourselves on the quality of Technical & Customer Service that we provide to our customers. Each regional office is staffed with experienced scientists trained to answer your questions on all our products. We believe that providing high-quality products and services are the key to customer satisfaction. In support of this goal, we are committed to providing a response in 24 hours or less.

How to Contact Us

Technical inquiries can be made by telephone, fax, or email – simply choose the most convenient option! Please provide as many details as possible, so that we can deal with your request quickly and efficiently.

North America

United Kingdom

Germany, Austria, Switzerland, 
Netherlands

France

Scandinavia

Other Countries

Technical FAQs

Technical FAQs 

Your inquiry may already be answered in our frequently asked questions section. You can check ‎here.‎

Find a Datasheet

Batch/Lot Specific Datasheets

Access batch/lot specific datasheets online using your product code here.

Recommended Protocols

Recommended Protocols

Bio-Rad has developed a range of recommended protocols for various antibody applications. You can find the complete list here.

Troubleshooting

Troubleshooting

If an antibody or reagent from Bio-Rad doesn’t work as expected, please refer to our troubleshooting questionnaires and procedure, designed to help you solve the issue. Alternatively, feel free to contact one of our antibody experts.

Antibody Selection Service

Antibody Selection Service

Complete, and submit a simple form, that will automatically be sent to our technical support team, who will quickly identify the antibodies that will be best for your experiment.

Abbreviations

Abbreviations

We use a number of abbreviations for applications on our Website, in our printed literature, and on datasheets. You can find a full list of all abbreviations we use here.

License Your Antibody

License Your Antibody

Do you have a great antibody that you would like to share with colleagues? You can make it available through us and gain some valuable, additional income at the same time. Find out more about our simple and flexible licensing procedures by clicking here.

Our Guarantees to You

Our Guarantees to You

We stand behind our products and guarantee their quality and performance, so you can be confident about the antibodies you purchase from Bio-Rad. Learn more here.

ISO 9001:2015 Certification

ISO 9001:2015 Certification

Bio-Rad’s manufacturing site is certified to the quality management standards ISO 9001:2015 for ‘The design, development, manufacture and supply of high quality immunological reagents including custom specific products for the diagnostic and research markets. Learn more here.