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Technical Support
At AbD Serotec, we pride ourselves on the quality of Technical & Customer Service that we provide to our customers. Each regional office is staffed with experienced scientists trained to answer your questions on all our products. We believe that providing high-quality products and services are the key to customer satisfaction. In support of this goal, we are committed to providing a response in 24 hours or less.
How to Contact Us
Technical inquiries can be made by telephone, fax, or email – simply choose the most convenient option! Please provide as many details as possible, so that we can deal with your request quickly and efficiently.
| Region | Phone | Fax | |
|---|---|---|---|
| North America | +1 800 265 7376 | +1 919 878 3751 | tech.us@abdserotec.com |
| United Kingdom | +44 1865 852 733 | +44 1865 852 739 | tech.uk@abdserotec.com |
|
Germany Austria Switzerland Netherlands |
+49 211 23 95 64 50 | +49 211 23 95 64 99 | tech.de@abdserotec.com |
| France | +33 3.89.20.63.31 | +33 3.89.20.54.25 | tech.fr@abdserotec.com |
| Scandinavia | +49 211 23 95 64 33 | +49 211 23 95 64 99 | tech.no@abdserotec.com |
| Other Countries | +49-211 23 95 64 50 | +49 211 23 95 64 99 | tech.uk@abdserotec.com |
Technical FAQs
Your inquiry may already be answered in our frequently asked questions section. You can check here.
Recommended Protocols
AbD Serotec has developed a range of recommended protocols for various antibody applications. You can find the complete list here.
Abbreviations
We use a number of abbreviations for applications on our Website, in our printed literature, and on datasheets. You can find a full list of all abbreviations we use here.
License Your Antibody
Do you have a great antibody that you would like to share with colleagues? You can make it available through us and gain some valuable, additional income at the same time. Find out more about our simple and flexible licensing procedures by clicking here.
Our Guarantees to You
We stand behind our products and guarantee their quality and performance, so you can be confident about the antibodies you purchase from AbD Serotec. Learn more here.
ISO 9001:2008 and ISO 13485:2003 Certification
AbD Serotec’s manufacturing site is certified to the quality management standards ISO 9001:2008 and ISO 13485:2003 for ‘The design, development, manufacture and supply of high quality immunological reagents including custom specific products for the diagnostic and research markets. Learn more here.
Contact Us & Support
Events
University of California San Fran-Mission Bay, CA February 29, 2012
Oregon Health & Science University Portland, OR March 14, 2012
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